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The moral of the story is that as a company, regardless of how good your product is, you are responsible for making sure you do a better job than your competition of communicating its value to the people who will buy it. 

If you haven’t done this already, you should get started right away. Whether it’s writing a blog post or creating an infographic, make sure that your communications with customers reflect the value and disadvantages of your product, and don’t just talk about how great it is but explain why it’s great.

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